Privacy Policy
Last updated: 26 May 2026
MailFoundry ("MailFoundry", "we", "us" or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website at mailfoundry.in or use our outreach platform and related services (together, the "Services"). By using the Services, you agree to the practices described here.
1. Information we collect
Information you provide
- Account & contact details — your name, work email, phone number, company name and team size when you request a demo, contact us or sign up.
- Campaign content — the briefs, prospect details, email copy and templates you create or upload to forge campaigns.
- Billing information — processed through our third-party payment providers; we do not store full card numbers on our servers.
Information collected automatically
- Device and usage data such as IP address, browser type, pages viewed and timestamps.
- Cookies and similar technologies used to keep you signed in and to understand how the Services are used.
Information from connected inboxes
If you connect an email account, we access only the data needed to send campaigns, warm up your inbox and detect replies. We do not sell the contents of your mailbox, and we do not use your private email content to train third-party models.
2. How we use your information
- To provide, operate, maintain and improve the Services.
- To generate, personalize and optimize email content on your behalf.
- To measure deliverability and protect sending reputation.
- To respond to your enquiries, demo requests and support tickets.
- To send service updates and, where permitted, relevant product communications.
- To detect, prevent and address fraud, abuse and security issues.
- To comply with applicable legal obligations.
3. How we share information
We do not sell your personal information. We share it only with:
- Service providers — hosting, analytics, email infrastructure and payment processors who act on our instructions.
- AI processing partners — used strictly to generate content you request, under contractual confidentiality terms.
- Legal & safety — where required by law, regulation or valid legal process, or to protect rights, property and safety.
- Business transfers — in connection with a merger, acquisition or sale of assets, subject to this Policy.
4. Data retention
We retain personal information only for as long as necessary to provide the Services and for legitimate business or legal purposes. You may request deletion of your account data at any time by contacting us.
5. Your rights
Depending on your jurisdiction, you may have the right to access, correct, update, port or delete your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, email us at pintu@mailfoundry.in. We will respond within the timeframes required by applicable law.
6. Security
We use technical and organisational measures — including encryption in transit, access controls and regular reviews — to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Cookies
We use essential cookies to run the Services and optional analytics cookies to improve them. You can control cookies through your browser settings; disabling some cookies may affect functionality.
8. International transfers
We are based in India and may process information in other countries. Where we transfer data across borders, we take steps to ensure it receives an adequate level of protection.
9. Children's privacy
The Services are intended for business users and are not directed to children under 16. We do not knowingly collect personal information from children.
10. Changes to this Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised "Last updated" date.
11. Contact us
For any questions about this Policy or our data practices, contact:
MailFoundry
Attn: Pintu Kumar, Founder & CEO
House No. B-114, Block B, Sector 50, Noida, Uttar Pradesh 201301, India
Email: pintu@mailfoundry.in · Phone: +91 93592 51973
This document is provided as a general template and does not constitute legal advice. Please have it reviewed by qualified counsel before relying on it for your business.